Log in securely
To access your Celsius Casino account, go to the official website and locate the login form. Enter your registered email or username and your password. Make sure you are on the correct casino URL before entering your details.
Use a secure connection and avoid logging in from public Wi-Fi networks. Never share your password with anyone, including Celsius Casino support staff. The casino will never ask you to reveal your credentials via email, live chat or telephone.
Password recovery
If you forget your password, select the "Forgot your password?" option on the login page. You will be asked to enter your registered email address. Celsius Casino will send you a recovery link to your email address.
Click the recovery link within the timeframe specified in the email. You will be directed to a page where you can set a new password. Choose a strong password that contains uppercase letters, lowercase letters, numbers and special characters.
Mobile access
Celsius Casino offers mobile device access via mobile web browser and dedicated applications for iOS and Android. Both options allow you to log in with the same credentials you use in the desktop browser.
Download the mobile app from the App Store or Google Play Store. Celsius Casino mobile applications provide the same functionality as the website, including account management, deposits and access to all available games.
Account verification and security
Celsius Casino requires identity verification for withdrawals and in accordance with other platform policies. You will be asked to provide identity documents (passport, ID card or driving licence) and proof of residence. This process is known as Know Your Customer (KYC).
The casino may request video verification via Skype or Google Meet in English to confirm the validity of your documents. They may also require telephone verification by calling the number you provided. Make sure to keep your contact details up to date in your account profile.
Common access issues
- If your account is locked, contact the Celsius Casino support team
- If you do not receive the password recovery email, check your spam or junk folder
- If you experience connection errors, try accessing from a different browser or device
- If you forgot your registered email, contact support to verify your identity
- Make sure your login details match exactly those on your registration (capitals, spaces, special characters)
Security best practices
- Use a unique and complex password that you do not use on other sites
- Change your password regularly, at least every three months
- Enable any available two-factor authentication option
- Always log out after using the platform, especially on shared devices
- Review your account activity regularly to detect unauthorised access
- Never save your password in the browser on public computers
FAQ
Can I access my account from multiple devices?
Yes, you can access your Celsius Casino account from any device using the same credentials. However, make sure to log out on devices you do not use regularly for security reasons.
What should I do if I think my account has been compromised?
Change your password immediately and contact Celsius Casino support team. Provide details about any suspicious activity you have noticed. The casino will investigate the matter and take necessary steps to protect your account.
How long does the password recovery process take?
The password recovery email is sent immediately. The link is valid for a limited period of time. If you do not receive the email, check your spam folder or contact support.
Is it necessary to verify my identity to log in?
It is not necessary to verify your identity to log in to your account. However, Celsius Casino requires identity verification (KYC) to make withdrawals or carry out other activities according to its policy. This includes identity documents and proof of residence.
Can I change my registered email or username?
For changes to your registered account information, contact the Celsius Casino support team directly. The verification process may be necessary to confirm your identity before making any changes.
