About this site and the operator
Celsius-Casino.es is an independent informational site that provides information about Celsius Casino. We are not the operator and do not manage player accounts. Celsius Casino is operated by Celsius Holdings N.V., registered with number 157856 and licensed in Anjouan.
If you have an active account, questions about your balance, bonuses or transactions, you must contact Celsius Casino directly via the channels described below. This site cannot access account information or process player requests.
Celsius Casino support channels
Celsius Casino offers two ways to contact its support team: email and live chat. Both channels are available for players with questions about accounts, deposits, withdrawals, bonuses and other platform-related matters.
- Email: [email protected]
- Live chat: available on Celsius Casino platform
Secure access to your account
To access your account at Celsius Casino, log in directly on the platform using your credentials. Never share your username, password or other account information via email, chat or any other channel.
If you've forgotten your password, use the recovery option available on Celsius Casino login page. The support team can also help you regain access if you experience technical issues.
What information you will need
When contacting Celsius Casino, have your account email address and any relevant details about your query ready (for example, transaction number, deposit date or bonus information). This speeds up the support process.
- Your registered email address
- Transaction number (if applicable)
- Date and time of the event or transaction
- Clear description of your question or problem
Distinguishing verified information
This informational site provides data about Celsius Casino based on publicly available information. For account-specific matters, current policies, payment method availability or any recent changes, contact Celsius Casino directly. The operator is the authorised source to confirm any information about their services.
FAQ
What is the difference between Celsius-Casino.es and Celsius Casino?
Celsius-Casino.es is an independent informational site that provides information about operator Celsius Casino. We do not manage accounts, process deposits or withdrawals, or provide access to games. Celsius Casino is the real money gaming platform operated by Celsius Holdings N.V.
What do I do if I have an issue with my deposit or withdrawal?
Contact Celsius Casino support team directly via email at [email protected] or through live chat on the platform. Have your transaction details ready so the team can investigate the issue quickly.
Is it safe to send my account information to support?
Never share your full password or sensitive login credentials. Legitimate Celsius Casino support will never ask you to send your password. You can provide your account email address, transaction number and other non-sensitive details to resolve your issue.
How long does Celsius Casino take to respond?
This informational site has no published information about support response times. Contact Celsius Casino directly at [email protected] to learn the expected response times for your type of query.
Can I contact Celsius Casino by phone?
Based on available information, Celsius Casino offers support via email and live chat. There is no published phone number. Use [email protected] or live chat on the platform to contact the operator.
